At BrightDent, we are committed to safeguarding our patients’ personal information. This policy explains why, when, and how we collect, use, and disclose your information. All staff members who may access your personal information are trained in the proper handling and protection of sensitive data.
We may collect personal details such as:
Full name
Home address
Telephone number(s)
Email address
This information is collected for purposes such as:
Creating and updating your patient file
Invoicing and collecting payment for dental services
Processing credit card payments and pre-authorized insurance claims
Sending correspondence related to further examination or treatment
Sending clinic updates or appointment reminders
Communicating with your general practitioner (when necessary)
We may collect information related to your medical, family, and dental history. This is essential to help us:
Diagnose dental conditions
Provide safe and effective treatment
Ensure continuity of care
This information may be disclosed:
To third-party health care providers or insurance companies for reimbursement of treatment
To other dental or health professionals, upon your consent, when seeking a second opinion or referring you for additional treatment
Important:
We will never provide your insurer with your full confidential medical history. If such a request is made, the information will be forwarded directly to you, and we will request your specific consent before any disclosure. In cases of unusual requests, we will contact you for permission and advise you if disclosure is inappropriate.
We may collect and disclose financial information strictly for the purpose of facilitating payment for treatment, insurance claims, and related administrative requirements.
If BrightDent is ever sold or transferred, qualified potential purchasers may, as part of due diligence, be granted limited access to necessary information to verify the practice’s operations. In such cases, we will ensure that any personal information remains protected in accordance with this policy.
As a dental clinic, we are regulated by the appropriate professional dental authorities. These regulators have the legal right to inspect our records and interview staff as part of their oversight responsibilities.
By using our website, contacting our clinic, or receiving treatment, you authorize and consent to the collection, use, and disclosure of your personal information as described in this policy.
You may withdraw your consent at any time. If you do so, we will explain the implications of your decision and guide you through the process.